WhoNot selectedWhyNot selectedWhereMonitoring & ImprovementCycleNot selectedBusiness Opportunities Line

Station

Monitoring & Improvement

Monitor actual outcomes, operational performance, user behavior, risk, recovery, realized value, and improvement opportunities after release.

Released solutions need evidence to show whether expected outcomes are being achieved, where manual intervention or recovery is still needed, and what lifecycle decision should be made next.

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Outcomes

  • Measured outcome, performance, risk, recovery, and value evidence
  • Expected outcomes, run performance, user behavior, risks, support needs, and realized value reviewed
  • Hypothesis assumptions and lifecycle options assessed
  • Improvement backlog informed by operational, user, risk, and value evidence

People to involve

Related resources

No downloadable resources are currently linked to this station.

Relevant cycles

API Productization Cycle

The API-focused APIOps Cycles journey for productizing, designing, delivering, publishing, and improving APIs.

Automation Cycle

A cycle for selecting, designing, delivering, enabling, and improving automation solutions across people, rules, workflows, agents, integrations, UI automation, and operations.