Monitor capability value, outcomes, adoption, reuse, service health, consumer experience, cost, sustainability, and lifecycle improvement needs.
Released solutions need evidence to show whether expected outcomes are being achieved, where manual intervention or recovery is still needed, and what lifecycle decision should be made next.
Method map
Navigate the method
Select a station, cycle, or stakeholder perspective to explore the method.
Outcomes
Measured outcome, performance, risk, recovery, and value evidence
Expected outcomes, run performance, user behavior, risks, support needs, and realized value reviewed
Hypothesis assumptions and lifecycle options assessed
Improvement backlog informed by operational, user, risk, and value evidence
Journey criteria
Entry criteria
The solution passes quality, security, compliance, and readiness checks.
Audit findings and remediation decisions are shared with the relevant stakeholders.
The capability is ready to be published or released through the selected delivery mechanism.
Consumer-facing documentation and onboarding materials are ready.
Exit criteria
Consumer-facing documentation and onboarding materials are ready.
Consumer onboarding, support, and communication processes are ready.
Legal, privacy, and compliance requirements for publishing or release are defined and understood.
People to involve
Related resources
No downloadable resources are currently linked to this station.